Mortgage Case Handler, Abergavenny

Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You’ll play a key part in managing mortgage applications from submission right through to completion – keeping everything running smoothly for clients and colleagues alike.

What you’ll be doing

• Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards.
• Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care.
• Reviewing documentation to ensure accuracy and compliance.
• Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently.
• Supporting the wider team with general administrative and office duties.

What we’re looking for

• CeMAP qualification is essential.
• Experience in mortgage administration or financial services would be an advantage.
• Strong communication and organisational skills, with excellent attention to detail.
• A proactive team player who can also work independently.
• A full driving licence and access to your own vehicle are required.

What’s in it for you

• Competitive salary
• Annual profit-sharing scheme
• 30 days holiday + bank holidays
• 15% pension contribution (generously employer-led)
• Modern offices and supportive team environment

Apply now or contact Luke at Brook Street