Credit Controller, Kew Green

We are currently recruiting a Credit Controller to work in the Accounts Receivable team.

The majority of the AR function is outsourced to NHS Shared Business Services so a significant part of this role is liaising between them and the rest of the Trust, helping to resolve issues which are delaying debt recovery.

The successful candidate will be a keen problem solver and pro-active in their approach to debt management.

• Liaising between NHS Shared Business Services collections team and internal staff within CNWL to resolve debt-related issues.
• Chasing debt deemed too complicated for NHS Shared Business Services.
• Validating charges and raising invoices for salary overpayments.
• Analysing overdue debt to help focus collection efforts.

CNWLâs finance department offers a diverse and friendly environment for professional development. We are a large team with many opportunities to progress your career, and have set ourselves the target of finding a mentor for every team-member who wants one. Our staff are based across various sites and we welcome flexible working. We also have the benefit of being an accredited employer for ACCA, CIPFA and CIMA.

Ensuring that financial transactions processed on the AR system are undertaken in accordance with Standing Financial Instructions and Standing Orders

Ensuring all debts are actively followed up by NHS SBS adhering the agreed timescales
Ensure, in conjunction with NHS SBS, that outstanding debts are rigorously followed up on behalf of the Trust, in accordance with agreed procedures, with any potentially irrecoverable amounts referred for court action

Support the Accounts Payable & Receivable Manager in setting up processes and procedures to ensure that all debts are recovered
Forward any invoices received direct by the organisation to NHS SBS at the agreed address as soon as possible and work with NHS SBS to ensure invoices are submitted correctly

Provide support to NHS SBS with customer invoice queries and debt collection

Provide assistance where required in processing new customer account set-up, raise sales orders, receipt income into Oracle
Assist in the review, on a monthly basis, of the detailed aged debtors report produced by NHS SBS and compile the debt reports for the monthly Board packs
Assist in the preparation of the review of bad debts and compile write-offs when appropriate annually through the Audit Committee

Monitor compliance with procedures to detect and rectify potential problems before they escalate

Provide support with the completion of returns in respect of debt information

Produce and maintain procedure notes and process maps for the debt process
Maintain effective working relationships with colleagues within the Trust and outside it. In particular with NHS Shared Business Services, internal and external audit
Deputise for the Accounts Payable & Receivable Manager as appropriate

Perform any other duties as required by the Accounts Payable & Receivable Manager on a day-to-day basis