Head of Global Accounts, Chiswick

Job Title: Head of Global Accounts

Company: Pernod Ricard – Global Travel Retail (GTR)

Reporting to: European Commercial Director

Lead the commercial strategy for Pernod Ricard’s airport channel in Europe and beyond. Head a team of four direct Key Account Managers and collaborate with cross‑functional partners to drive brand growth and performance.

• Own and lead global trade term negotiations with major international accounts, fostering long‑lasting, strategic partnerships.
• Serve as the single global point of contact for key customers, ensuring seamless collaboration internally and externally.
• Develop and execute global strategies and annual plans, aligning priorities and performance goals across all regions.
• Coordinate and influence key internal stakeholders – commercial teams, finance, operations, customer marketing, IT, and others – to ensure unified global execution.
• Lead the global novelty listing process, driving alignment with regional teams and ensuring speed to market.
• Champion the growth of Pernod Ricard’s brands internationally, ensuring alignment with the global strategy and shaping portfolio strategy based on shopper insights and channel performance.
• Leverage digital touchpoints to enhance consumer engagement and elevate the shopper journey.
• Deliver robust business performance through continuous performance analysis, opportunity identification, and competitor monitoring.
• Oversee volume and P&L management for your accounts, providing accurate budgets and forecasts aligned with corporate planning cycles.
• Lead, mentor, and develop direct reports to build a high‑performing, commercially focused team.

• Proven senior‑level track record in global account management within the travel retail sector.
• Exceptional communication and people‑leadership skills.
• Experience in the spirits or wider consumer goods industry preferred.
• High credibility with customers and deep knowledge of duty‑free channels or global key accounts.
• Strong leadership capability, able to inspire across geographies and cultures.
• Commercially sharp, strategically minded, and disciplined in negotiation.
• Confident, direct communicator who can set boundaries when necessary.
• Fluent in English; Spanish is highly beneficial.
• Resilient, grounded, mature, and capable of managing complexity and stakeholders with ease.

• Private medical insurance, critical illness cover, health cash plan and dental insurance.
• Employee pension and share incentive plan.
• Family care, seasons‑ticket loans, gadget insurance, free mortgage advice, payroll giving.
• Annual staff shop allowance of £444, gifts for marriage and birth, and discounts at high‑street retailers.
• Wellness programmes including sports classes and wellbeing resources.

We will assess your application for this role based on your skills, experiences and achievements, not on any factors such as gender, age, ethnicity, education or other protected characteristics. We also welcome flexible working discussions, accommodations or support for the application process.