Domestic Abuse Caseworker, North Lanarkshire

Team: Lifeline Location: Hybrid with frequent travel in the Scotland region. Bases are Glasgow Cat Centre, Scotland Cat Centre, and Forth Valley Cat Centre Work pattern: 35 hours per week, Monday to Friday Salary: Up to £28,454.94 per year Contract: Permanent Due to the nature of this role, this post is for women only and is exempt under Schedule 9 of the Equality Act 2010. This role requires a dislosure Scotland level 1 checkWe are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. Will you join us and make life better for cats? Responsibilities of our Lifeline/Domestic Abuse Caseworker:  assessing referrals and admitting cats onto the service  providing pet advice and support to our volunteer foster carers  working with other stakeholders such as pet owners, domestic abuse support services, and internal Cats Protection employees or other agencies  extensive communication via phone, email and in person, as well as daily admin and extensive driving  About the Lifeline team:  Lifeline is a pet fostering service for anyone fleeing domestic abuse  the majority of our referrals come from women fleeing domestic abuse via women-only services.  the service places cats into volunteer foster homes on a temporary basis until their owners can be reunited with them.  our team consists of a National Lifeline Manager, Lifeline Manager and Lifeline Caseworkers  What we’re looking for in our Lifeline/Domestic Abuse Caseworker:  good all-round experience of performing administrative duties in a busy service  previous experience supporting victims of domestic abuse in a support role  a strong understanding of the problems experienced by families fleeing domestic abuse with pets  a confident self-starter who has had experience of working with volunteers and home visiting  a full, manual UK driving license and comfortable driving a van  confident handling cats of different temperaments good working knowledge of Microsoft Office What we can offer you:  range of health benefits  26 days’ annual leave plus bank holidays, increasing with length of service  Salary Finance, which empowers you to take control of your financial wellbeing  and much more, which you can learn aboutInterested? Here’s how to apply: Application closing date: 15 June 2026Virtual interview date: 25 and 25 June 2026Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. If successful, your recruitment journey will include: 1. anonymised application form 2. virtual interview with roleplay exercise on Microsoft Teams Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. Please emailif you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.