Commercial Account Handler, Amersham

As an Account Handler , you will play a key role in delivering exceptional service to clients by managing their insurance portfolios and supporting the team in providing tailored insurance solutions. You will ensure client needs are met efficiently, while maintaining high standards of accuracy, compliance, and professionalism. Your role will focus on fostering strong client relationships, driving retention, and supporting operational excellence.Essential: Experience in a similar account handling role within the insurance sector or specialism (Personal Lines, SME, Property Owners, PI, D&O and Cyber) Knowledge of commercial insurance products and markets. Strong understanding of compliance responsibilities, including FCA regulations, Consumer Duty obligations, and other relevant standards. Proven ability to ensure all client and policy documentation meets regulatory and company compliance requirements.Desirable: A CII qualification or a willingness to work towards it. Experience with Acturis or similar insurance systems. In addition to technical knowledge and experience, were looking for individuals who demonstrate: Client-focused, with excellent communication and customer service skills. Strong organisational and time-management abilities.Confidence in managing multiple tasks under pressure. Proactive and adaptable, with a willingness to learn. A collaborative approach, contributing positively to team success. NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.If youre a dedicated professional ready to advance your career, apply nowwed love to have you on our team! TPBN1_UKTJ