Army - Digital Transformation Equipment&Asset Management Lead, Andover SP11 8HJ

Job summary

Business Modernisation for Support (BMfS) is a large scale transformation programme focused on improving how support services are delivered across our complex organisation. It aims to introduce modern, digital ways of working to increase efficiency, improve data use, and support better decision making.

A key part of this programme is the development of a new asset management system, designed to bring together and replace a range of existing maintenance and asset tracking systems. This new system will provide a single, integrated platform to manage equipment and assets throughout their lifecycle.

The system will be secure, user friendly, and easy to access, supporting staff in managing equipment more effectively day to day. It will also generate reliable, high quality data that can be used to improve business performance and plan future capability.

With a strong focus on usability, the new system is designed to minimise disruption and reduce the need for extensive training. It will also support ongoing improvements, allowing updates and new features to be introduced quickly and efficiently as business needs evolve.

This position is advertised at 37 hours per week.

Job description

As Implementation Lead you will be responsible for driving the adoption of the new system within the business area, ensuring it is successfully embedded into day-to-day operations across the organisation.

It would be a benefit if you had a working understanding of existing processes, organisational culture, and current ways of working, alongside experience in delivering business change or transformation initiatives. You will work closely with change and delivery teams to ensure new ways of working are effectively embedded and sustained.

You will also coordinate resources within your area to meet programme requirements and support informed delivery of future capability.

The wider digital team works collaboratively to deliver transformation that improves efficiency, enhances user experience, and introduces innovative solutions. This includes improving existing tools, designing new solutions to meet business needs, and supporting the adoption of technologies such as automation, artificial intelligence, and data driven decision making.

Key Responsibilities

• Ensure alignment between system rollout and wider organisational transformation priorities.
• Act as an escalation point for implementation issues, working with senior stakeholders to resolve them.
• Engage with related projects or initiatives that may impact system implementation.
• Act as a consistent point of contact throughout implementation and transition into business as usual use.
• Coordinate and facilitate support across your business area to meet programme demands.
• Participate in workshops to help design effective processes and ways of working.
• Support change management teams in delivering adoption and engagement activities.
• Drive and embed change within your business area.
• Work with programme teams to develop and deliver training plans.
• Coordinate training activities to ensure users are confident and prepared.
• Lead on meeting relevant compliance and assurance requirements.
• Lead the Army DEEAMS implementation team, ensuring effective planning, coordination, and delivery of a major organisational system. This includes direct line management of military personnel, providing leadership, direction, and support within a mixed civil military team environment.

Person specification

Essential Skills

• Change and Transformation Management: Leads and supports complex business change, ensuring successful transition to new systems and embedding sustainable change across organisational culture.
• Stakeholder Engagement and Communication: Builds and manages strong relationships with a wide range of stakeholders, confidently influencing and negotiating to deliver shared outcomes.
• Project Delivery: Plans, coordinates, and delivers projects using Agile or similar approaches, ensuring outcomes are achieved to time and quality standards.
• Leadership and Coordination: Provides strong leadership across teams without direct authority, coordinating activity and acting as a central point for decision making and delivery.
• Process Understanding and Improvement: Analyses existing processes and translates business needs into practical improvements that enhance efficiency and effectiveness.
• Training and Adoption Support: Leads and supports training and adoption activities to ensure users understand, engage with, and sustain new ways of working.
• Problem Solving and Issue Management: Identifies, manages, and resolves risks and issues proactively, using structured approaches to maintain delivery momentum.
• Digital Awareness: Champions digital transformation, leveraging tools, data, and emerging technologies to improve user experience and organisational performance

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Managing a Quality Service
• Changing and Improving
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace
• Managing a Quality Service

Benefits

Alongside your salary of 46,040, Ministry of Defence contributes 13,337 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.

Other benefits for Army civil servants include:

• 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years service
• Highly competitive pension scheme
• Personal and professional development of skills
• Alternative working patterns for many roles
• Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle
• Enhanced parental and adoption leave
• 6 days special leave per year which can be used for volunteering activities
• Learning and Development

We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.

A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.

We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).

Please note:

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that theDepartment is conducting a review of all pay related allowances which couldimpacton those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare.Determineyour eligibility at .

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-handsmokeand supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy,Smokingand the use of all tobacco products (including combustible and chewing tobacco products) will not bepermittedanywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors,visitorsand other non-MOD personnel. All applicantsseeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place ata number ofDefence Establishments.

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