Furniture Technician, Choppington

Take pride in your craft? Enjoy seeing the difference your work makes? If you're a practical, hands‑on technician who cares about quality and customer experience, we'd love to hear from you.

At Castelan, we're a trusted national furniture care and repair business. What sets us apart is our people – skilled technicians who take ownership of their work and genuinely enjoy solving problems for customers.

This is a field‑based role covering Northern Scotland, where you'll be out on the road each day, delivering expert repairs and peace of mind in customers' homes and workplaces.

As a Furniture Repair Technician, you'll assess, diagnose and repair a wide range of furniture, aiming for first‑visit resolutions and consistently high standards. You'll work independently but remain closely connected to a supportive team that values your expertise, ideas and feedback.

• Visit customers to assess and repair upholstery, leather, wood and furniture items
• Deliver high‑quality, professional repairs with a customer‑first approach
• Complete accurate documentation and return information promptly
• Work towards first‑visit resolution and quality targets
• Promote care kits where appropriate
• Maintain your vehicle, tools and presentation to a high standard
• Share feedback and ideas to support continuous improvement

• Aged 18+ with a full UK driving licence (up to 6 points accepted)
• Hands‑on repair experience, ideally with furniture, wood or leather
• Confidence working in customers' homes and representing the business professionally
• A strong customer‑service mindset

• Excellent attention to detail
• Clear communication and good time‑management
• A proactive, solution‑focused approach
• Willingness to follow processes while adapting to different situations

• Alongside salary and pension, you'll enjoy:
• 24/7 GP access for you and your household
• Discounts on cinema tickets, major retailers and national brands
• Career development opportunities
• Employee of the Month awards and celebratory events
• Onsite Mental Health First Aid support
• Staff socials, charity fundraising and wellbeing initiatives
• Free onsite parking (location‑dependent) and strong transport links
• Employee Assistance Programme for counselling, financial and legal support

Salary: £29,790.12