Housekeeper, New Cumnock

We are currently seeking a dedicated and reliable Housekeeper to join our team at Lochside House Hotel.

Shifts will vary between 6:00am and 3:00pm, with typical working hours being 9:00am to 3:00pm or 10:00am to 3:00pm. Flexibility is essential, as earlier shifts will be required occasionally to meet the needs of the business.

• Maintain the cleanliness and presentation of all public areas throughout the hotel, ensuring they are always welcoming for our guests.
• Clean and prepare guest bedrooms in line with daily occupancy and arrivals, carefully carrying out any special requests to ensure a memorable stay.
• Ensure all rooms are cleaned to company standards, completing relevant documentation and room check procedures accurately.
• Promptly report any maintenance faults within bedrooms or public areas to the Duty Manager.
• Report any concerns relating to guest misuse or damage of bedrooms in a professional and discreet manner.
• Help ensure the comfort, safety, and overall satisfaction of every guest within the hotel.
• Follow all instructions and guidance provided by the Duty Manager and Head of Housekeeping.
• Keep all working areas and public spaces clean, organised, and free from hazards, maintaining a safe environment for guests and colleagues.

• Previous experience in housekeeping or cleaning is desirable, though full training will be provided for the right candidate.
• A hard-working, dependable, and punctual individual who takes pride in delivering high standards.
• Excellent communication skills with a friendly and approachable manner.
• A genuine passion for providing outstanding customer service.
• The ability to work efficiently both independently and as part of a supportive team.
• A positive attitude and willingness to be flexible to meet the needs of the business.

• Competitive rate.
• Weekly pay.
• 4-weekly tips.
• Discount across all RAD Hotel Group venues.
• Staff uniform.
• Staff meal on duty.
• Birthday incentive.
• Length of service incentive.