Bereavement Services Officer, Barnsley

Position reference: 50006945

Directorate: Growth and Sustainability | Service: BEST

Salary: £31,537 - £34,434

Working Arrangements: Mon-Fri

Hours per week: 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch.

See our range of Employee Rewards: Employee rewards and benefits

Closing date: 6/02/2026 at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires a Basic Criminal Record Check

Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

At Barnsley Council you can start a career that makes a real difference to people’s lives, helping our council and residents to be the best they can be.

We’re an award-winning council and one of the biggest employers in the borough, supporting around 243,000 people. We put people at the heart of everything we do, and that includes our employees. As part of the team, we offer lots of benefits and rewards to support you to thrive and grow, like flexible working, employee discounts, support for your health and wellbeing, and opportunities for training and development to grow your career and develop your skills.

There’s so much happening in our thriving borough, and now’s the perfect time to join our excellent Bereavement Services team as we work to make Barnsley the place of possibilities.

• We’re an award-winning team and one of the biggest employers in the borough supporting around 243,000 people.
• Working at Barnsley Council means being part of a team that makes a real difference to people’s lives, where you can develop the skills you need to make change happen.
• If you join the team you’ll receive great pay alongside an excellent pension scheme. With flexible working we’ll also support your work/life balance, helping you to adjust your hours and take time off when you need it.
• We’ll help you to develop your career and grow your skills with opportunities for training and development.
• There’s so much happening in our thriving borough and your talent and skills will help us make Barnsley the place of possibilities.
• Key to our success is working with our residents, partners, businesses and organisations and building these partnerships to bring about change in Barnsley.

About the Post:

An exciting opportunity has become available for a full time permanent Bereavement Services Officer to join our team.

Based in the crematorium office you will work within a small team of people responsible for the day to day delivery of burials and cremations.

Roles and responsibilities will include:

• The co-ordination of cremation/burial paperwork and update the Epilog system

• Assist with memorial applications

• Liaising with funeral directors and members of the public over the phone and in person on a variety of matters

• Attend appointments to scatter/inter cremated remains within the grounds

The post holder will require a sensitive personality and be able to deal with a variety of situations that require tact and diplomacy.
A friendly outgoing personality is essential along with the necessary skills required to work in such a sensitive setting.
Excellent IT skills and a good understanding of bereavement issues will enable the right candidate to excel in this position.

Please use the documents below to help support you with your application form.

Job Profile: Bereavement Services Officer Job Profile.pdf

Vacancy Exposure Profile: Exposure Profile.pdf

Help with your application form

Why work for us?

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"