Service Assurance Specialist: SLA Champion & Client Support, Basingstoke

SCG Connected in Basingstoke is looking for a dedicated customer support professional to enhance their Service Assurance team. The successful candidate will effectively assist customers, ensuring exceptional service while managing processes and coordinating resolutions with internal teams. Candidates must exhibit strong communication and problem-solving skills and be IT literate. Benefits include up to 25 days holiday, an additional day off for birthdays, and free onsite parking, making this a supportive and rewarding workplace. #J-18808-Ljbffr