Medical Administrator, Belfast

Alliance Medicalare recruiting for aMedical Administrator to join our busy and friendly team at our centre inHolywood Road, Belfast.

This is afull-time, permanent contract(37.5 hours per week) with working hours betweenMonday and Friday, 7:15am8:15pm.

Contract:Full-time, Permanent contract

Working hours:37.5 hours per week

Candidate is required to be flexible between Mon-Friday, 7.15am-8.15pm & in busier times Sat and Sun 7.15am-8.15pm.

Typical shift patterns are: 7.15 - 8.15 x 3 a week

This will suit an individual who is enthusiastic and thrives in a fast-paced environment where accuracy is key. The successful candidates will be involved in confirming & scheduling radiology appointments, updating systems, making & receiving phone calls, being the first point of contact to the patients when they arrive to the centre & providing excellent customer service at all times.

Key Responsibilities:

• Schedule and confirm radiology appointments with sensitivity and precision
• Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
• Handle incoming and outgoing phone calls and manage appointment-related queries
• Accurately update patient records and internal booking systems
• Work closely with radiology and clinical staff to ensure smooth day-to-day operations
• Provide consistent, compassionate support to patients and their families throughout their visit
• Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
• Provide reassurance to patients by way of clear explanation as to the nature of an examination.

Key Requirements:

• Strong communication and interpersonal skills
• Previous experience in medical administration or a healthcare setting
• A calm, caring nature
• High attention to detail and accuracy under pressure
• Flexible and adaptable team player
• A background in customer service is a plus

Why Choose Alliance Medical?

• Employee Assistance Programme
• Wellbeing and mental health initiatives
• Competitive Salary
• Family Friendly Working Arrangements
• 25 Annual Leave Days (plus 2 Company days)
• Health Insurance
• Paid Maternity Leave
• Wedding Day Leave
• Maternity Leave Coaching
• Paid Sick Leave
• Fertility Leave
• Pregnancy Loss Leave
• Excellent Pension Scheme
• Educational Assistance
• Professional Development & Ongoing training

Benefits:
Medical Aid / Health Care EAP

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