Retail Sales Advisor PT 20 hours Bicester Village Fix-Term

Description

Job descriptionSales

Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
Ensure good knowledge of all functions of watches and other products.
Provide reliable information to customers in all matters relating to sales and customer service.
Help display merchandise as directed.
Contribute to the store reaching its monthly, quarterly and annual sales targets.
Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.

Security

Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
Maintain/build a general awareness of products and security hot spots.
Follow Company policy and procedures for opening/closing the store.
Maintain correct processing of all deliveries.

Cash Handling/Payment Transactions

Care of the Store

Communication

Adhere to company policies and regulations.
Attend briefing sessions as directed by your line manager.
Can present, and conduct, themselves in a professional manner to both customers and colleagues.
Can deal with international customers and familiar with their customs and culture.
Can communicate clearly to consumers and colleagues.

Product Knowledge

Attend regular training days.
Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
Be able to deliver good product knowledge to our customers.

Other

To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.

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Highlights

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