Office Coordinator, Bicester

At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.

As an Office Coordinator you will:

• Act as a visible and welcoming front-of-house presence, providing a warm, professional first point of contact for staff, visitors and contractors, and supporting all Facilities-related queries.
• Coordinate and support the smooth setup and delivery of office events, ensuring all logistical, facilities and environmental requirements are well managed.
• Take ownership of the company's main telephone line, handling and transferring calls professionally, monitoring call performance and supporting new call-group members with training.
• Manage inbound and outbound post and packages, ensuring items are stored correctly, distributed promptly and collected safely.
• Oversee the visitor booking, arrival and departure process, ensuring guests are warmly welcomed, offered refreshments and connected quickly with their hosts.
• Administer staff and visitor access cards, including issuing, replacing and collecting cards, while maintaining accurate records.
• Work closely with the Bignell Office Lead to continuously improve the office experience, support sustainability initiatives and contribute to enhancements across the working environment.
• Provide office tours as part of new starter and visitor orientation, helping to create a positive first impression of DM.
• Support the Facilities team with routine maintenance and project-related activities across DM's estate, including coordinating minor contractor works and liaising with service providers such as cleaners and maintenance suppliers.
• Maintain and enhance office aesthetics, including care of indoor plants, communal spaces and basic daily maintenance of office coffee machines.
• Participate in Facilities team meetings, tracking actions and supporting administrative tasks such as minute-taking.
• Coordinate and maintain records for company vehicle hire arrangements.
• Undertake keyholder responsibilities, supporting end-of-day procedures to ensure the office is secured and systems such as lighting and air-conditioning are switched off appropriately.
• Monitor office equipment such as printers and the franking machine, arranging maintenance and liaising with suppliers for technical support.
• Arrange appropriate disposal and recycling of office waste, including batteries and toner cartridges.
• Carry out all work in compliance with relevant legal, regulatory, contractual and organisational requirements and policies.

The successful candidate will:

• Demonstrate excellent customer service skills, with a warm, confident and professional manner.
• Have strong time-management and prioritisation abilities, with the capability to manage multiple tasks effectively.
• Bring excellent administrative and organisational skills, with high attention to detail.
• Be confident taking ownership of administrative processes and seeing tasks through to completion.
• Be proficient in Microsoft Office applications (Outlook, Word, Excel) for communication and document creation.
• Have a proactive, positive and solution-focused approach to work.
• Work collaboratively as part of a team while also using initiative independently.
• Be able to work full-time from the office.

Benefits:

• Annual bonus scheme
• 25 days annual leave plus 1 day to celebrate your birthday
• Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)
• Flexible working through our'Flexible Advantage'supporting working families&your work/life balance
• Pension Scheme via The Peoples Pension
• Life insurance (4x Base Salary)
• Free on-site parking in non-city centre offices
• Cycle to work scheme
• 26 Weeks paid Maternity Leave
• 4 Weeks paid Paternity Leave
• BHN Extras - provides discounted gift cards for hundreds of popular retailers
• Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years'service
• Sabbatical Policy effective at 3 years'service
• Professional development - paid study leave
• Military service paid leave (7.5 days per year)
• Employee Assistance Programme (EAP) plus wider Mental Health&Wellbeing support
• 2 x Company-wide events every year, in addition to multiple office socials throughout the year

Dalcour Maclaren is an equal opportunities employer.