Service Scheduler / Administrator, West Midlands

The Role: Based Coleshill, Birmingham, B46 Our client is seeking an experienced Service Scheduler / Administrator to undertake Engineers site scheduling & ensuring the training administration is up-date. Also to dealing with bookings, record keeping etc. In addition to offer administration support as back up for the wider administration team during times of absence. These duties may include order entry, invoicing, Purchase order handling and Quotations. Role details:- Service Scheduler / Administrator * Responsible for efficient and timely scheduling of Engineers work on Customers site. * Ensure timely responses to business support requests. * Own and operate the departments training records in accordance with GDPR requirements * Update the Global Training database * Book all the departments' Internal and external training courses, both local and overseas * Ensure Engineers training is up to date, and renewed prior to expiration * Achievement against set KPI's and agreed personal objectives * Develop a strong relationship with the Field Service Engineers The Service Scheduler / Administrator is a great opportunity for a self-motivated team player who will be empowered to have a good level of autonomy in their role. The Company: Our client is a leader in power and automation technologies that enable utility and industry customers to improve performance while lowering environmental impact. They operate in around 100 countries employing over 145,000 people. Essential Skills / Qualifications: Service Scheduler / Administrator SAP experience required Experience in Scheduling Ability to work to timescales and deadlines Self-motivated/Dynamic Following business processes Proactive Systematic approach and process orientated Ability to cope with fast paced environment IT Literate About Fircroft: Fircroft has been placing people in specialist technical industries for over 50 years, focusing on mid to senior level engineers for contract and permanent roles worldwide. By applying for this job you give consent for Fircroft to contact you, via email & telephone, to discuss your application along with future positions and Fircroft's services. Fircroft is registered as a Data Controller with the Information Commissioner as required under the General Data Protection Regulation 2016/679. Fircroft will only process your personal data for the specific purposes of managing your application