Telemarketing Executive, Birmingham

Company - Specialist IT solutions provider. This is an excellent opportunity for an experienced telemarketer/ lead generation specialist to join the team of a leading specialist IT and cloud based solutions provider. This role has flexibility to be home or office based, but at least one day per week from the company offices based in Birmingham City Centre. Main Duties: * Working for the Head of Marketing you will contribute towards marketing plans supporting the sales and marketing strategy for the business. * Develop sound knowledge of customer's needs and the company's products/services. * Foster and maintain customer relationships by proactively calling existing and prospective customers as well as e-mailing where appropriate. * Influence new customers to explore Company services and products. * Engage with existing customers to cross and up-sell additional products and services. * Arranging product demonstration appointments for the sales team, updating ACT and managing a centralised diary. * Regularly update the company ACT! System with customer contact details, quotations and details of all communications. * To work effectively with the sales and support teams and achieve company objectives. * Plan work load to optimise effective customer contact. Key skills and experience required: * Sales & telemarketing skills * Knowledge of ACT! system is desirable * Excellent IT skills * Experience of working in a sales environment * Identifying customer needs * Excellent communication and prospecting skills * Handles rejection well * People skills * Experience of working within a team * Persuasiveness * Tenacious * Resilient * High energy levels * Self motivation * Experience within IT solutions/ cloud based technology sales is highly desirable Location - Birmingham City Centre Salary - £20K + bonus Hours - Monday to Friday 8.30am-5.00pm