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Band 2 Receptionist - Zinnia Centre, Birmingham

Band 2 Receptionist - Zinnia Centre, Birmingham
Description
Job Details

Position: Receptionist – Zinnia Centre (Oleaster Centre) at Birmingham & Solihull Mental Health NHS Trust Schedule: 37.5 hours per week, Monday to Friday, 12:00 pm to 8:00 pm.

Key Responsibilities
  • Serve as first point of contact for face‑to‑face visitors to the Oleaster Centre, providing a high standard of front‑line customer service.
  • Work independently, demonstrating effective organisational skills while processing enquiries confidentially and in a timely manner.
  • Receive incoming calls and direct them appropriately, maintaining confidentiality.
  • Support the operation of community teams, urgent care teams, and inpatient wards within the Trust.
  • Perform ad‑hoc duties as required by the Front Line Nursing Team.
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Highlights
  • Company name
    Birmingham and Solihull Mental Health NHS Foundation Trust
  • Job position
    Band 2 Receptionist - Zinnia Centre
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