Transport Planner, Birmingham

The Role
The Transport Planner is responsible for the day-to-day planning and coordination of a dedicated section of the fleet, ensuring agreed service levels are maintained while maximising vehicle utilisation and customer satisfaction.
Main Responsibilities

• Efficiently plan and route the fleet of vehicles to maximise productivity and profitability
• Communicate effectively with drivers, customers, and subcontractors
• Accurately process jobs using transport management software
• Prepare and provide quotations for customers
• Support drivers with job information and assist in resolving operational issues
• Ensure drivers comply with hours and working time regulations
• Ensure all vehicles comply with relevant legislation and company standards
• Optimise vehicle allocation and rotation to improve efficiency and productivity
• Schedule vehicles for inspections, servicing, and repairs as required
• Monitor service levels, vehicle utilisation, and customer satisfaction targets

Qualifications / Skills

• Previous experience in vehicle routing and fleet planning
• Strong customer service and communication skills
• Competent computer skills and familiarity with transport management systems

Personal Attributes

• Excellent attention to detail
• Strong organisational and prioritisation skills with the ability to meet deadlines
• Adaptable and resilient in a fast-paced environment
• Team-oriented with a collaborative approach
• Excellent verbal and written communication skills

Processing Your Data

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.