Claims Technician Subsidence, Birmingham

A renowned independently owned UK-based loss adjusting company with offices worldwide providing claims solutions with exceptional customer service alongside technical expertise is looking to strengthen its Subsidence Team due to new clients coming on board.

• Fully remote working with the occasional requirement to work from the office.
• Exciting time for any experienced Subsidence Claims Handler to join; part of a growing specialist division with a big team spirit offering lots of opportunities to progress and develop within the organisation.
• Opportunity to utilise your subsidence experience by working with an experienced team taking full ownership of your own allocated cases from start through to conclusion.
• Providing a first-class customer service you will strive to continuously improve and build a market leading reputation within the industry.

• Manage your own caseload of subsidence claims
• Carry out desktop handling using digital solutions
• Work closely with Surveying Engineers arranging instructions
• Liaise with all relevant parties ensuring the smooth management of the claims process

• Excellent Buildings/Subsidence claims handling experience
• Insurance Principles knowledge
• Exceptional communication skills, verbal and written
• Ability to work within a pressured and busy environment working to strict deadlines and timescales
• Excellent IT/Systems experience with a high level of competency
• Industry qualifications CertCILA/Cert CII, working towards or the desire to complete

• Competitive annual salary
• Contributory pension
• Bonus
• Flexi benefits
• Birthday holiday
• 35 hours per week Monday - Friday
• Remote working