Apprentice Facilities Office Assistant - College of Social …, Birmingham

College of Social Sciences. Location: University of Birmingham, Edgbaston, Birmingham, UK. Full‑time starting salary £20,782 per annum rising to £25,977 after 12 months. Apprentice Grade 3. Fixed‑term contract for 15 months. Apprenticeship Standard: Facilities Services Operative Level 2. Training Provider: Mercury Training. Closing Date: 31 May 2026.

• Building condition inspections and safety checks.
• Assist with room moves, furniture relocations and signage installation.
• Administer health and safety documentation.
• Handle staff, student and visitor queries.
• Assign ID‑card access.
• Report repairs to the central estates team and track maintenance requests.
• Coordinate key management processes, set up spreadsheet and maintain key log.
• Coordinate small office moves and arrange telephone and PC relocation.
• Maintain office tidiness and clear delivered items promptly.
• Participate in safety and environmental activities.
• Communicate and collaborate with internal and external colleagues and services.
• Organise internal meeting‑room bookings.
• Assist with meeting‑space preparation.
• Provide general administrative support.
• Print, scan, collate and laminate documents as required.
• Order and distribute stationery/keys and maintain office stock levels.
• Track small works, projects and information gathering.
• Assist with ad‑hoc projects such as compiling FAQ notes for event organisers.
• Support the administration and communication of small maintenance and building projects.

• GCSE grade 4 or above in Maths and English.
• Ability to communicate appropriately on all levels, verbally and in writing.
• Competent in digital skills using Microsoft Teams, Word, Excel and PowerPoint.
• Confident and inquisitive, eager to learn and develop within the role.
• Experience and/or understanding of the expectations of working in a professional office environment.

40 days paid holiday, one paid day a year for volunteering, occupational sick pay and pension scheme. Flexible working arrangements are available. Three subsidised day nurseries on campus.

We are committed to equality, diversity and inclusion, holding Athena SWAN, Race Equality Charter and Disability Confident accreditations. We actively support a fair and inclusive environment for all staff.