Housekeeper, Bishop Auckland

Tees Esk and Wear Valleys NHS Foundation Trust

The closing date is 02 June 2026

Housekeepers are responsible for providing and maintaining cleaning and catering services as part of the Hotel Services team to office, patient and communal areas within the Trust, ensuring a clean, safe and supportive environment for staff and patients working towards their recovery.

You will need to be passionate and enthusiastic about patient care, putting patients at the heart of everything you do. You will be working in a multi‑professional team and must be able to think on the spot and be empathetic, creating a culture of continuous improvement.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

We require a friendly, positive thinking, organised and motivated individual to work as a Housekeeper (part time – 18 hours) Fixed Term 12 months within the Trusts Hotel Services Team.

The post holder will be based at Goodhall Centre Bishop Auckland DL146QN and will be required to work shifts of 7am to 1pm Monday to Friday.

You should be highly motivated, reliable, flexible and willing to work at short notice as there may be opportunities for extra hours.

Experience in cleaning duties and use of chemicals and equipment are essential as you will be working in a demanding environment. Catering and food service experience would be beneficial along with a passion to providing high standards of customer service.

Experience of working or volunteering in a Mental Health and Learning Disabilities environment is essential, and the ability to provide a positive approach and image when working with relevant client groups throughout the Trust.

Candidates must possess a Food Hygiene Certificate level 2 or be working towards successful completion in an agreed timescale.

• Essential are Numeracy, Literacy and IT level 2 (Equivalent to GCSE grades 9 to 4 (A* to C in old GCSE grading system)).

NVQ Level 2 Housekeeping is desirable. All candidates should demonstrate a commitment to undertake further training and qualifications as deemed necessary to the position within agreed timescales.

• Food Hygiene Certificate Level 2 (to be completed within 12 months)
• Numeracy and Literacy to level 2
• NVQ Level 2 in Housekeeping (within agreed timescale)

• Experience in use of cleaning materials and equipment
• Experience of working or volunteering in a mental health or learning disabilities environment
• Experience cleaning in a hospital environment

• Knowledge of Health & Safety and COSHH
• Knowledge of National Standard of Cleanliness
• Knowledge of deep‑cleaning procedures
• Knowledge of Patient‑Lead Assessment of the Care Environment (PLACE)
• Good understanding of confidentiality

• Able to follow protocols and instructions
• Able to demonstrate thoroughness and attention to detail in all tasks
• Safe, efficient and effective techniques in the following areas, producing consistently high standards: Cleaning; Deep cleaning; Use of motorised cleaning equipment e.g. floor scrubber, carpet cleaner; Use of kitchen equipment; Preparation and serving of food; Use and cleaning of regeneration ovens; Washing and ironing
• Effective verbal and written communication skills
• Time management and ability to prioritise effectively

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust