Customer Delivery Driver - Bishops Stortford Superstore, Bishop's Stortford

Mon: 18:00:00 – 22:00:00
Tue: 13:00:00 – 18:00:00
Wed: 08:00:00 – 18:00:00
Thu: 08:00:00 – 18:00:00
Fri: 09:00:00 – 19:00:00
Sat: 15:00:00 – 22:00:00

Our Customer Delivery Driver rate of pay starts from £14.18 an hour; this increases to £15.45 for stores inside the M25. Additional payments may also apply depending on location

We offer a minimum of 16 guaranteed hours each week for new colleagues, with options ranging from 12 to 16 hours.

The table shows the periods of time in the week we would like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility: if the times you are available to work match closely but not exactly, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, you’ll deliver from Lands’ End to John O’Groats. Your role is more than driving; it’s about helping others and delivering great service with a smile.

It’s hands‑on, physical and full of variety. No two shifts are ever the same, and our customers look for help in many different ways. You’ll usually feel like your own boss, but a team of Managers and colleagues back at base is ready to support you when needed.

Whether you’re seeking flexibility, job stability, or a career shift, everyone is welcome at Tesco.

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short‑code items and substitutions, and offering a refund for any dissatisfaction.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged further for substitutions.
• Delivering during the customer’s time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

• Building relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Being warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and saying “Thank you.”
• Acting quickly to respond to changing needs and embracing change within my store.
• Being energetic and driven to deliver beyond expectations, integrating home and work to achieve a good balance.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

Our vision at Tesco is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.”

Diversity, equity and inclusion (DEI) at Tesco means we welcome everyone, regardless of background. We are a place where everyone’s welcome.

We understand life looks different for each of us and are happy to discuss flexible working options throughout the application process.

We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, click here.

Please note

Tesco will only recruit individuals who have passed the school leaver’s age. To find out the school leavers age for your country, click here.

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beer, wine, spirits, counters, bakery and driving roles.

When we have high volumes of applicants, some roles may close earlier than advertised. We will only offer interview feedback to interviewees.

For more information about us visit