Receptionist, Trembraze

Department: Health and Social Care (Administrative Staff)

Operation: Sanctuary Care

Salary: £13.04 per hour

• Welcome residents, relatives and visitors with warmth and professionalism.
• Support customers by answering queries and offering clear, helpful information.
• Carry out a range of administrative tasks to keep the home running smoothly.
• Use your IT skills to manage emails, records and documents confidently.
• Work closely with colleagues to create a friendly, supportive front‑of‑house experience.

• Experience in a customer service setting.
• Confident using IT systems including Word, Excel and Outlook.
• Warm and approachable with strong people skills.
• Organised and able to manage a variety of tasks calmly and efficiently.
• Caring, enthusiastic and self‑motivated with a desire to make a positive difference.

• 28 days’ annual leave pro rata (including bank holidays).
• Occupational sick pay linked to length of service.
• A contributory pension.
• Health and wellbeing support, including Aviva Digicare+, virtual GP appointments, and an Employee Assistance Programme offering medical, financial, legal advice and short‑term counselling.
• Company‑paid life insurance.
• Parental leave arrangements and annual leave purchase scheme.
• Company‑funded training and ongoing career development opportunities.
• Flexible working options and an inclusive culture supported by staff networks.
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements.

We welcome applications from all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

All roles require safeguarding and pre‑employment checks, including criminal records and overseas police checks if needed.

We can only accept applications from individuals with the right to work in the UK.

We may close this advert early, so please apply as soon as possible.