Receptionist - Bank, Bournemouth

Position

Receptionist (Bank Hours)

Location

Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA

Hours & Salary

Bank Hours Required – £13.10 - £14.10 per hour depending on experience.

Responsibilities

• Acting as the first point of contact for all visitors to the home
• Taking responsibility for managing new enquiries
• Providing advice and support both face to face and over the phone
• Conducting show-arounds within the care home
• Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing
• Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed

Key Skills / Qualifications Needed For This Role

You’ve worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You’re approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people’s lives.

Benefits

• Flexible working patterns to fit around you
• Comprehensive induction (fully paid)
• Free meal on every shift
• DBS Check and Uniform provided and paid for by Bupa
• Access to discounts at a wide variety of gyms and fitness facilities across the UK

Employment Type

Full time

Job Area

Locations: Queensmount

EEO Statement

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer.