Part‑Time Work & Skills Adviser, Bridgwater

Are you looking for a rewarding role where you can use your skills to influence, support and encourage others to build a brighter future? Do you want the opportunity to make a real difference to people’s lives? This could be the role for you.

We’re currently recruiting a Part‑Time Work & Skills Adviser to join our team. In this role, you’ll provide personalised advice, guidance and encouragement to help participants overcome barriers to employment and achieve realistic, sustainable job goals. You’ll manage a caseload of participants, supporting them throughout their journey into work and acting as a trusted coach and mentor, building strong, positive relationships while guiding, motivating and challenging individuals as they move toward sustainable employment.

Our ideal candidate will have excellent customer‑service skills, be target‑driven, and bring a motivational, supportive approach. Prior experience in a target‑driven environment, confidence working independently, and the ability to manage pressure without day‑to‑day supervision are required. What matters most is delivering first‑class customer service and sharing our commitment to empowering lives and improving communities.

• £26,500 to £29,545 per annum pro rata (dependent on experience)
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
• 2 Volunteer Days
• Pension – 5% Employee 5% Employer
• Healthcare Cash Plan, including £3 salary life assurance
• Annual Pay Review
• Refer a Friend Scheme
• Free access to BenefitHub – online portal with a wide range of retail discounts, cycle‑to‑work scheme and additional voluntary benefits

• Manage a caseload of participants, supporting them to overcome barriers and move into sustainable employment
• Meet and strive to exceed personal performance targets
• Complete assessments to understand individual circumstances, goals and support needs
• Provide job search, CV, interview and digital support to prepare customers for work
• Maintain accurate, compliant customer records and evidence of job outcomes
• Work collaboratively with partners and specialist support services to maximise customer success
• Contribute to continuous improvement and uphold safeguarding, data protection and company policies
• Take responsibility for your own professional development and work flexibly to meet service needs
• Adhere to the company’s policies and procedures including safeguarding, equality, diversity and inclusion, quality, health and safety and IT
• Undertake any other duties appropriate to the post

• Basic awareness of self‑employment and entrepreneurship
• Confident IT skills, including the effective use of Microsoft Office applications
• Experience working in a target‑driven environment
• Ability to deliver services in accordance with contractual obligations and quality standards

• Knowledge of the employability and recruitment sectors
• Experience providing information, advice and guidance to individuals
• Full driving licence

Location: Office‑based role in Bridgwater and Minehead

Hours: Part Time, 15 hours a week

Closing Date: 11 May 2026