Shop Volunteer (General Assistant - Crewkerne), South Somerset

Your local British Red Cross shop has a variety of activities available for volunteers to support us in. From sorting stock & preparing donated items for sale to providing great customer service to our donors and customers, we have something to suit most people’s interests. Our shop is a great place to learn new skills and share existing ones.

We are currently looking for General Assistant volunteers to help us in our shop. Activities include helping behind the scenes in sorting and preparing donated stock and preparing attractive displays on the shop floor – and many more.

If you have a few hours a week you can spare on a regular basis, this may be the opportunity for you.

Volunteer role

Shop Volunteer

Volunteer manager

Volunteer Manager

Where you will be based

Shop

Why we want you

No two days in our shops are ever the same. From the exciting donations that come through our door to the wonderful customers who shop with us, our shops are ever‑changing. But one thing that never changes is that we need volunteers to help us spread the power of kindness.

What you will be doing

• Creating exciting window displays
• Sorting donations for sale
• Meeting new people
• Checking the quality of donated items and preparing them for sale or recycling
• Ironing, cleaning, labelling and pricing items ready for sale
• Keeping the shop well organised and tidy
• General activities around the shop

The skills you need

• No previous experience is needed
• A warm smile and a friendly outlook

What's in it for you

• Meet new people and be part of a dynamic and inclusive team
• Build up your confidence
• Great opportunity to use your existing skills or gain new ones
• Reasonable pre‑agreed travel expenses for the role including for attending training
• Opportunity to be part of the world’s largest humanitarian organisation and make a positive difference to people’s lives

Hours

A few hours during the week or weekend – as agreed with the shop manager. There is no minimum commitment or fixed hours; we only ask that we agree on hours you are confident you can attend and that you let us know where these hours may change.

Diversity

Diversity is something we celebrate. We want you to bring your authentic self to the Red Cross and feel that you belong. We want to create an inclusive environment and promote the power of kindness. Our expenses policy prioritises volunteers not being out of pocket for expenses linked to your role. If upfront costs are difficult, you can speak to your volunteering manager about alternative arrangements. We welcome refugees, asylum seekers and others currently in the UK. We want volunteering to be accessible to everyone.

Health and Safety Statement

We take an individual approach to ensuring your safety. We may ask you to complete a simple risk assessment and discuss any adjustments you may need. In some locations we may not be able to host 15‑17 year olds; please get in touch so we can help you find a suitable opportunity.

If you have any questions before applying, please contact us at .

Units 3-4 Falkland Square, Crewkerne, Somerset, TA18 7JS, United Kingdom