Service Desk Manager, Wetherby

Are you an experienced MSP leader looking for your next challenge in an innovative company? Competitive salary, excellent benefits and a dynamic organisation We're based in Wetherby, commutable from surrounding areas MSP experience a must have If you're looking to take a lead role in an innovative organisation... Apply by calling (phone number removed) or email (url removed)Sourced by: @TechCareers_N - your 24/7 twitter feed of latest IT vacancies across Yorkshire! WHO ARE WE? An innovative managed service provider, we provide dynamic cloud solutions to national and international clients. With a wealth of experience behind us, we're looking for a Service Desk Manager due to our strong presence in the market making us well positioned to do so. WHAT WILL YOU BE DOING? As a technical support professional, you will be managing the Service Desk team and will also be on board with helping to fix problems and providing guidance where necessary. Our team consists of 11 engineers which you will be responsible for coordinating. Using your excellent technical and communication skills, you will take responsibility for major issues and adopt a hands-on approach where necessary to fix issues. Your role will also include being a point of escalation both internally and from our customers. WE NEED YOU TO HAVE?.. Technical knowledge; Office 365, Windows Server, Networking Previous experience in an MSP Good attention to detail and well organisedTO BE CONSIDERED?.. Please either apply by clicking online or emailing me directly to (url removed). For further information please call me on (phone number removed). I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow me on Twitter @SearchableHaz or connect with me on LinkedIn, just search Harriet Mackenzie in Google! I look forward to hearing from you. KEY SKILLS: MSP Experience / ITIL / Office 365