Customer Insight and Digital Coordinator, Burnley

Page Personnel have an exciting contract available for a Customer Insight & Digital Coordinator to be based in Burnley. The role will be for an initial 12 month period and can pay up to £25,000. Client Details A successful and reputable retail brand who have been established for over 40 years Description As a Customer Insight & Digital Coordinator, you will be responsible for: Track, analyse and identify changes to customer behaviour Provide insight and analysis to support with continuous commercial growth Working closely with the CRM and Insights agency to deliver deeper insights about customer behaviour Provide analysis to evaluate the effectiveness of different marketing campaigns Support in creating optimal offline and online strategies Take an active involvement in customer surveys, including the designing of questionnaires and feedback on results Using reporting tools to monitor and report on performance Analyse online user behaviour, conversion data and customer journeys Monitor competitor marketing activities and outcomes, providing insights for future planning Providing ad-hoc analytics and reports as needed Support the Digital marketing team, where necessary, with Paid social, PPC and customer email preparation.Profile To be considered for this role, you must: - Be immediately available for work - Have good working knowledge of Microsoft Office inc Excel and Powerpoint - Have previous experience within a similar role - Possess strong communications skills both verbally and written Job Offer £22,000-£25,000 + immediate start + 12 month contract + 25 days' holiday