Audio Typist, Burnley

East Lancashire Hospitals NHS Trust provides high quality services and treats over 600,000 people across East Lancashire.

Job overview

To carry out a wide range of administrative, clerical and computer‑centred duties and provide support to the medical secretaries in a busy ophthalmology department.

Main duties of the job

• Transcription and production from Electronic Digital Dictation system of clinic letters/reports
• Retrieve and track case notes from Medical Records department via email and telephone
• Use office machinery (photocopier, scanner), email and Microsoft Office (Word, Excel, Outlook)
• Respond to telephone and e‑mail enquiries, contacting members of the public and staff of all disciplines with tact, selectivity, and confidentiality at all times
• Support new starters during their training period
• Attend inter‑departmental meetings to discuss any changes in working practice
• Participate in the collective aims of the department and continually improve the level of service
• Attend all mandatory Trust training sessions and sessions relevant to the job role
• Provide flexibility in terms of hours worked in accordance with the needs of the service

Working for our organisation

We employ 10,000 staff, treat over 700,000 patients a year, and offer high quality healthcare across five hospital sites and community locations.

Working as an audio typist in the ophthalmology department at Burnley General Hospital offers the opportunity to support patient care while developing strong administrative and communication skills. The fast‑paced environment requires accuracy and organisation, directly contributing to timely diagnosis and treatment for sight‑related conditions.

Qualifications

• GCSE English Grade 4 or above
• Good keyboard skills
• RSA/OCR Audio typing or equivalent

Job Experience

• Previous administrative experience
• Knowledge of medical terminology
• Knowledge of Cerner Millennium EPR

Personal Qualities

• Proven communication skills
• Ability to work as part of a team and on own initiative
• Ability to prioritise own workload and meet deadlines
• Provide reasonable flexibility in terms of hours worked

Salary and Hours

The salary advertised is for full‑time hours. If the post is less than 37.5 hours per week, the salary will be pro‑rata. For Agenda for Change pay scales, new entrants normally commence at the first pay point of the relevant band.

Application Notice

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible.

Eligibility and Disclosure

Disclosure and Barring Scheme (DBS) checks are required if the role is controlled or regulated. The cost of an Enhanced Disclosure is £55.38 and for a Standard Disclosure is £27.38. The cost is not applicable for a Volunteer post.

Equal Opportunities

We are an equal opportunities employer committed to improving the working lives of our staff and preventing aggression, violence, bullying and harassment. We welcome applications from all, including people from black, Asian and minority ethnic communities. Applications from disabled candidates who meet the essential criteria will be interviewed under the Guaranteed Interview Scheme.

Contact Information

Contact the recruitment services team by telephone 01254 732075 or email for reasonable adjustments.