General Manager- Renaissance Portsmouth, Cornholme

Overview

Lead with purpose. Build great teams. Create unforgettable experiences.

At Shamin Hotels, we’re not just running hotels—we’re building experiences that people remember and teams that people are proud to be part of.

We’re looking for a Hotel General Manager who leads from the front, takes ownership, and genuinely cares about both people and performance. If you thrive in a fast-paced environment, love developing others, and get energy from creating exceptional guest experiences—you’ll fit right in.

What You’ll Do (and Own)

As a General Manager, this is your hotel—your team, your culture, your results.

Lead & Inspire

• Build, coach, and develop a high-performing team
• Create a culture where people feel supported, challenged, and proud of their work
• Lead by example—whether that’s celebrating wins or stepping in to support during busy moments

Run the Business

• Oversee all day-to-day operations (front desk, housekeeping, F&B, maintenance, and more)
• Keep your finger on the pulse of the hotel—what’s working, what’s not, and where to improve
• Use data (occupancy, RevPAR, guest scores) to drive smart decisions

Elevate the Guest Experience

• Set the tone for service—warm, responsive, and genuine
• Resolve issues quickly and thoughtfully
• Look for ways to go beyond expectations and create memorable stays

Drive Financial Performance

• Own your budget and performance
• Identify opportunities to grow revenue and manage costs
• Partner with sales to bring business through the door

Be the Face of the Hotel

• Build relationships in your local community
• Represent your hotel with pride—internally and externally
• Collaborate with partners, clients, and brand teams

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