Smart Meter Customer Service, Bury
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Bury, United Kingdom -
Posted: a week ago
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2RolesAvailable
GrowingutilitiesbusinessbasedintheBuryarearequiresaMeteringDataOperativewithintheirMeteringTeam.
Therolealsoincludescontactingeithercustomers,suppliersorthirdpartiestoobtainreadinformation.Additionally,youwillbeexpectedtohavestrongcommunicationskills,organisationalskillsandbeabletoworkwithinapressureddepartmenttotightdeadlines.
Reportingtotheteamleaderdutiesoftherolewillinclude;
- Themanagementofallmeterinstallations,exchanges,andremoval
- Sourcingmeterdetailsandupdatingallrelevantsystemsandensuringallappointmentsandde-appointmentsarecorrect
- Resolvinganyissuesthatmayarisefromincorrectmeterdatainatimelyandeffectivemanner
- Tomanageandremedyindustrymeterreadingrejections
- Liaisewithcustomers,meteringpartners,readingagencies,othergassuppliersandinternalstakeholderstoresolvemeteranddataqueriesinatimelyandeffectivemanner
- Tosupportthebusinesswithitssmartmeter,rolloutstrategy
- Ensuremeterreadingsareobtainedandsubmittedtotheindustrywithinaspecifiedtimeframe
Therightcandidatewillhave;
- Goodverbalandwrittencommunicationskills
- Strongorganisationalskills
- Abletoprioritisewithinabusychallengingenvironment
- Excellentattentiontodetailandahighlevelofaccuracyinallareasofwork
- Theinitiativetoproposesolutions,toactindependentlyandhavetheconfidencetoeffectivelychallengethestatusquo
- Flexibleapproachtoworkwithawillingnesstobeinvolvedinotherareasofthebusinessasrequired
- ExcellentinterpersonalskillswiththeabilitytoestablishcredibilityandbuildrelationshipswithSeniorManagersandotherinternalandexternalparties
- Abilitytosuccessfullypersuade,influenceandnegotiatewithinternalandexternalparties
Apluswouldbe;
- ProvenworkingknowledgeofMSOfficeincludingMSExcel
- Experienceofanoperationsfunctionwithinanenergysupplier
- AdvancedworkingknowledgeofMSOfficeincludingadvancedMSExcel
Inreturnacompetitivesalaryisofferedalongwithbonus,progression,anddevelopmentwithinafast-growingbusiness.
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Company nameCV-Library -
Job positionSmart Meter Customer Service
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