Customs Clerk, Sheldon CP

Customs Clerk - UK & Ireland

Birmingham Airport Area | Full Time | £36,500 + Shift Allowances

We're partnering with a leading international logistics and transport organisation to recruit an experienced Customs Clerk for their fast‑paced UK & Ireland operation. This is an exciting opportunity to join a highly respected business operating at the forefront of time‑critical freight movements across Europe, the UK and Ireland.

• £36,500 basic salary
• Additional night shift allowance worth up to £3,500 annually
• 24 days holiday plus bank holidays
• Birthday day off
• Health Cash Plan
• Free onsite parking
• Employee discounts and social events
• Modern, well‑organised operational environment
• Strong opportunities for progression and development within an international business

Working within a specialist customs and operations team, you will manage customs documentation, support nightly freight movements, and ensure shipments are processed accurately and on time. Attention to detail, urgency and strong communication skills are essential.

• Process export and customs documentation within strict operational deadlines
• Prepare transport documentation and manifests for scheduled freight departures
• Ensure all customs clearances are completed accurately to avoid delays
• Liaise with customs authorities, operational teams and customers to resolve issues efficiently
• Complete safety and security declarations in line with current regulations
• Support AWB and manifest creation for international shipments
• Maintain accurate reporting and transactional records
• Identify opportunities to improve customs processes and operational efficiency

• Minimum 2 years' experience in customs, import/export or freight forwarding
• Exposure to air freight and/or road freight operations
• Strong understanding of UK customs regulations and compliance procedures
• Experience using HMRC systems including CDS and CHIEF
• Relevant customs or international trade qualifications would be advantageous

• Excellent attention to detail and accuracy
• Strong organisational and prioritisation skills
• Ability to work effectively under pressure in a time‑sensitive operation
• Confident communicator with a proactive mindset
• Good IT skills, including Excel and customs systems
• Commercial awareness and understanding of operational impact

Full‑time, 40 hours per week. Rotating shifts across a 24‑hour operation (Monday‑Saturday) with flexibility required as part of a 2‑week shift rota.

This is an excellent opportunity to join a well‑established and growing logistics business with a strong reputation for operational excellence, innovation and employee retention. The company offers a supportive culture, long‑term stability and the chance to develop within a highly specialised international logistics environment.