Freight Forwarding Clerk, Leeds

Freight Force Recruitment Ltd are currently working in partnership with a leading Logistics company based in Leeds who are seeking a detail-oriented and proactive Freight Forwarding Clerk to assist within a logistics team. The ideal candidate will support Key Account Management, breakdown of Pos, documentation, scheduling deliveries, and customer communication to ensure accurate, on-time, and cost-efficient freight movements.

• Prepare, review, and process shipping documents (Bills of Lading, Commercial Invoices, Packing Lists/ Breaking down Pods).
• Coordinate with carriers, overseas agents, and customers to book and track shipments.
• Enter and manage data into our in-house systems; maintain accurate records of shipments, rates, routings, deliveries.
• Monitor and follow up on shipment status, ETA advisories, and any exception events (delays, mis routed cargo, documentation discrepancies).
• Assist with invoicing, billing, and reconciliation with customers and carriers.
• Respond to customer and partner inquiries promptly; provide proactive status updates.
• Maintain file integrity (hard copy and electronic) and implement document control procedures.
• Support reporting needs (shipments, on-time performance, exceptions, cost analyses) and create periodic performance dashboards.
• Assist with process improvements, workflow standardization, and best practices in freight operations.

• Strong organisational and multitasking abilities with attention to detail.
• Problem-solving mindset and ability to work under tight deadlines.
• Customer service orientation and professionalism.
• Ability to work independently and as part of a team.

• Office environment with potential travel for supplier/customer meetings or site visits.
• May require occasional overtime to meet deadlines or handle peak periods.

The company also offer training and development packages for their employees.

Please apply today with an up-to-date CV for consideration.

Freight Force Recruitment Ltd are acting as an employment agency on behalf of this permanent vacancy.