Housekeeper, Waterbeach

Housekeeper

Closing date is 31 May 2026

Key Responsibilities & Requirements

• Support and assist the Accommodation Manager and Domestic Team in providing a safe, clean, efficient, high quality living environment for NHS Staff.
• Required to undertake and successfully complete mandatory training.
• Highlight any areas of knowledge where improvements can be made and actively seek personal development from senior colleagues.
• Undertake any relevant training for the post.
• Recognise that all people are different and require individual care, ensuring that team members understand this and act accordingly.
• Treat everyone with dignity and respect.
• Act in a professional manner at all times in what they do and what they say when interacting with colleagues, service users and visitors.
• Identify and take action when own or others’ behaviour undermines equality and diversity.
• Understand the post role, routine and repetitive procedures.
• Organise routine to incorporate regular daily/weekly/monthly task requirements; schedule work requirements in the most efficient way with guidance from line manager and senior colleagues.
• Work without supervision when carrying out tasks as directed by senior colleagues.
• Perform routine cleaning tasks including sweeping, mopping, dusting and sanitising surfaces; make beds, replace linens and restock room and facility supplies as needed; maintain cleanliness in common areas such as hallways, lobbies, kitchens and workspaces; identify and report maintenance or repair needs promptly.

Qualifications

• Good general education at GCSE level or equivalent
• Customer care training

Experience

• A knowledge of cleaning procedures
• Knowledge of Manual handling, Health & Safety regulations and COSHH
• Ability to treat all information confidentially
• Ability to work within a team and take instruction
• Capable of working in a demand driven service
• Ability to communicate effectively with tenants and colleagues
• Previous experience of working within the NHS
• Knowledge of the principles and standards of cleaning

Additional Criteria

• As well as being able to demonstrate examples of how they work in a way that is consistent with our values of compassion, excellence and collaboration, the successful candidate will be able to clearly demonstrate a commitment to driving culture change through equality, diversity and inclusion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Royal Papworth Hospital NHS Foundation Trust

Address