Parts Manager, Cannock

RSD Recruitment are working in partnership with a national brand to recruit a Parts Manager for their branch team. This is a customer-focused role centred around building strong relationships, handling enquiries, and developing both existing and new business. It suits someone confident on the phone who enjoys speaking with customers and delivering a consistent, reliable service. Attitude, communication, and a proactive approach are key.Key Responsibilities Support and deliver branch business plans to achieve sales targets Maintain and grow a loyal customer base through regular contact and strong service Develop new business and re-engage dormant accounts Act as the main point of contact for spares and parts enquiries Manage incoming deliveries, customer calls, and general branch supportUse KPI and sales data to support performance, efficiency, and growth About You Confident communicator, comfortable speaking with customers daily Proactive and comfortable picking up the phone to follow up leads and accounts Able to work independently and manage your own workload Background in plumbing or heating is preferred - We will consider people from a trade environment with strong transferable skills.Reliable, consistent, and results-focused Full driving licence required Whats on offer Salary:£32,000 £33,000 OTE: up to £40,000 (including annual bonus, paid quarterly) TPBN1_UKTJ