Catering Assistant: Patient-Focused Service & Team Player, Carlisle

Better places, thriving communities.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

Contract: Permanent | Type: Full Time | Hours: 32.5 per week | Pay: £21,500 to £22,000 per annum | Location: Cumberland Infirmary, Newtown Road, Carlisle, Cumbria, England, CA2 7HY

• Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment.
• Serve food in correct portions and wash dishes, cutlery, and catering equipment.
• Clean all catering areas daily and follow health and safety standards.
• Handle cash collection, banking, and maintain records and procedures.
• Communicate effectively with customers, managers, and colleagues to deliver excellent service.

• Previous catering experience in a similar environment (desirable).
• Basic Food Hygiene and Health & Safety certificates (training provided if not held).
• Adequate numeracy, literacy, and communication skills.
• Passion for customer service and ability to work independently and in a team.
• Adaptable, detail‑oriented, and confident with strong organisational and time management skills.

• Access to MiDeals discounts, cycle‑to‑work scheme, and lifestyle benefits via Choices platform.
• Virtual GP, Salary Finance options, and life cover.
• Recognition through Mitie Stars, training, and career development opportunities.

We also provide benefits such as a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a flexible lifestyle benefits platform. You may choose to purchase additional holidays, buy critical illness insurance, and enjoy high‑street discounts through MiDeals. Our cycle‑to‑work scheme and life cover up to four times your salary are available, along with enhanced pension contributions and a Mitie Matching Share Plan. Recognition includes Mitie Stars with cash prizes and potential top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or anything different during the recruitment process, please let us know.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from household names in banking to critical government sites, hospitals, and schools.