Solar PV Technical Support Engineer, Castleford

Join Our Team as an Office-Based Solar PV Technical Support Engineer

At Solar Xpress, we're on a mission to make renewable energy accessible and efficient for all. As the solar industry continues to grow, we're expanding our team in Featherstone, West Yorkshire, and looking for a passionate and knowledgeable Office-Based Solar PV Technical Support Engineer to help us lead the way.

What You'll Be Doing

In this pivotal role, you'll:

• Design & Specify Systems: Use tools like OpenSolar and PV*SOL to create detailed solar PV system designs, including single-line diagrams, shading analyses, and equipment layouts.
• Provide Technical Support: Offer expert advice and troubleshooting assistance to internal teams, installers, and customers regarding solar PV systems, inverters, battery storage solutions, and related components.
• Prepare Documentation: Develop comprehensive technical documents, including system specifications, installation guidelines, and maintenance procedures.
• Ensure Quality Assurance: Review and approve system designs to ensure compliance with UK regulations, industry standards, and company policies.
• Collaborate Across Teams: Work closely with sales, project management, and installation teams to ensure seamless project execution and customer satisfaction.

What We're Looking For

We're seeking someone who:

• Brings at least 1 year of experience in a technical support or design role within the solar PV industry.
• Is proficient in solar design software and has a strong understanding of solar PV system components and configurations.
• Is familiar with UK electrical standards (18th Edition) and solar PV regulations.
• Possesses excellent written and verbal communication skills, with the ability to convey complex technical information clearly.
• Demonstrates strong analytical skills with the ability to diagnose and resolve technical issues efficiently.

Desirable Skills & Experience

While not essential, the following would be advantageous:

• Certifications such as City & Guilds 2394/2395 Test & Inspection.
• Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite.
• Experience in managing or coordinating solar PV projects from inception to completion.
• A demonstrated ability to provide exceptional customer service and support.

What We Offer

• A welcoming, family-friendly workplace.
• Free parking at our Featherstone office.
• Access to employee perks and discounts.
• Fun staff outings—we’ve been to boxing matches and racing events!
• The chance to grow with us as the company continues to expand.
• Working hours that give you an early finish on Fridays! (mon-Thu 9-6, Friday 9-4)

Ready to Apply?

If you're passionate about renewable energy and have the technical expertise to support the growth of solar PV systems, we'd love to hear from you!

Job Type: Full-time

Pay: From £28,000.00 per year

Benefits:

• On-site parking

Application question(s):

• Do you have direct experience in Solar PV technical support?
• This job is office based 5 days a week, is that something you can do?

Work Location: In person