Garden Centre Manager, Essex

Location Alton

Contract type Permanent

Hours Full Time

Hours per 45 hours per Week Including Weekends

At British Garden Centres, not only do we aim to deliver a great experience in our Centres, but we go above and beyond in creating an exceptional customer service experience too.

We are looking for a Garden Centre Manager to join our forward-thinking team. Working in the Garden Centre this is a high-volume environment with a fast turnaround.

The successful candidate should have proven managerial experience and be physically fit as this is a very hands-on role and some heavy lifting may be required.

A highly motivated hands-on individual that has a passion for exceptional retail standards, driving sales & great customer service

Must have previous Garden Centre Management experience either at centre manager or deputy manager level

Be able to motivate a team of managers and supervisors to work efficiently & effectively in order to meet deadlines.

Plant knowledge preferable.

As a Garden Centre Manager, you will manage, lead, inspire and develop an amazing team and ensuring all customers have a great in store experience.

• Benefits include Staff car parking and staff discount at our Garden Centres and Restaurants as well as at our Leisure Park.
• Rate of pay negotiable depending on experience.
• Skills required:
• Excellent customer service skills.
• Communication and team management abilities.
• Experience working in a similar role.
• Experience of managing team.
• Horticulture experience is beneficial.

• Excel knowledge essential in order to manage rotas and budgeting.
• Close attention to detail required to implement and manage all aspects of company policy and procedures such as EPOS, stock management, health & safety, security & cash handling.
• Keyholder duties.
• Management duties.
• Delivering all KPI’s, costs and budgeting.
• Colleague development and succession planning.
• Delivering colleague engagement and training.
• Ordering and stock taking.
• Excellent customer service.