Innkeeper's Collection Night Porter, Coleshill CP

• Be the first point of contact when checking in late arrivals and walk-ins
• Ensure a warm, friendly, and genuine welcome
• Perform cleaning tasks within the front of house, external and breakfast areas, and set up meeting rooms and breakfast for the next day
• Ensure guest and business safety and security is a top priority at all times
• Evacuate all guests and team from the business safely and quickly during a fire emergency
• Answer telephone enquiries and deal with guest complaints to ensure everyone enjoys their stay

• Passionate about guest care
• A can-do attitude
• Professionalism under pressure
• Great eye for detail
• Enjoys and wants to be an active member of a team
• Excellent verbal communication
• An understanding of what excellent guest service looks like

• Flexible shifts to fit around life’s other important things
• Massive discounts: 33% off at all our brands
• Wagestream - a financial toolkit that helps you manage your finances and access earned pay when you need it
• No dull moments - fun, laughs, and lifelong friends
• Team socials - work hard, play hard
• Pension
• 28 days paid holiday
• High-street shopping discounts
• Free shares
• Free employee helpline to support you with whatever life throws at you

Compensation: Competitive salary