Technical Engineer, Chester le Street

KBR (Keeping Business Running) Ltd is a leading provider of WiFi and network security solutions, with over 40 years of experience in delivering reliable, tailored technology services. Our focus is on ensuring our clients networks remain secure and operational, fostering trust through honest advice and exceptional service. Job Overview

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
We are seeking a dynamic and detail-oriented Technical Engineer to join our team. In this role, you will be instrumental in supporting the deployment, maintenance, and enhancement of network security and WiFi solutions for our diverse client base. Your expertise will help ensure seamless connectivity, robust security measures, and high customer satisfaction. This position offers an exciting opportunity to work with cutting-edge technology in a fast-paced environment, contributing directly to our clients business continuity.
Duties
Install, configure, and troubleshoot WiFi and network security hardware and software across client sites
Conduct site surveys to assess technical requirements and recommend optimal solutions
Provide technical support for clients via remote assistance or on-site visits
Collaborate with sales teams to demonstrate product capabilities through detailed demos and presentations
Assist in managing project timelines, ensuring timely delivery of solutions aligned with client needs
Accessing hardware at height via MEWP and other access methods
Support business development efforts by identifying opportunities for upselling or expanding existing services
Maintain accurate records of service activities, configurations, and system updates using CRM software
Requirements
CompTIA Network+ or equivalent
Proven experience in technical role or network engineering within the technology sector
Strong understanding of WiFi systems, network security protocols, and troubleshooting techniques
Previous experience working with CCTV solutions
Excellent analysis skills to assess client needs and develop tailored technical solutions
Exceptional customer service skills with a proactive approach to problem-solving
Experience with product demonstrations
Join us to be part of a forward-thinking team dedicated to keeping businesses running smoothly through innovative network security solutions. xcswzye Your technical expertise will make a real difference in empowering clients' digital operations while advancing your career in a vibrant environment.