Trainee Account Handler, Northgate

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients'risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

Overview

Are you an ambitious professional looking to progress your career within the commercial sector? If so, this position could be for you!

We are looking to recruit a bright, motivated, and hardworking individual to join our Chichester based team as a Trainee Client Advisor. You will play a crucial role in ensuring the smooth operation of our insurance processes and will work within our friendly and supportive Client Advisor team as part of Gallagher's highly successful Real Estate (Property) team.

We're looking for someone with an eye for detail; good communication skills; and an ability to learn quickly. This role is a gateway to a very rewarding career as a professionally qualified client advisor and you don't even need previous commercial experience to be considered.

How you'll make an impact

Renewal Processing

• To support the Client Advisor with the renewal process, including the preparation of submissions and the gathering of information.
• To assist the Client Advisor in liaising with Insurers to obtain renewal terms for clients and identify potential alternative quotations, if required.
• To assist in the production of renewal documentation for Client Advisor to peer review and present and discuss with Client Director, giving support at those meetings when required
• Ensure cover is bound by renewal date or effective date in all instances
• Chase, check and release policy documentation

Mid Term Adjustments

• To take responsibility for handling mid-term adjustments, understanding the clients'needs, negotiating with insurers and producing documentation/invoices supported by Client Advisor.

For all processes

• Ensure that all client details are recorded accurately and in a timely fashion.
• Ensure that record keeping in relation to emails and telephones calls are saved onto the system in an accurate and timely fashion.
• Deal with Insurer queries in relation to client cover policies.
• Deal with account queries and credit control matters, ensuring they are resolved efficiently, and any concerns are raised.
• Perform miscellaneous office duties in support of account servicing and compliance.

Manage own workload in order to effectively service the client relationship in conjunction with Client Advisor and ensure placements are completed within client deadlines.

About you

• Educated to A-levels standard or equivalent.
• Previous insurance industry experience/exposure would be beneficial.
• Highly accurate with a strong attention to detail, using initiative when assisting team members.
• Strong organisational and time management skills, with the ability to prioritise tasks effectively.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Previous Acturis experience desirable.
• Ability to work independently and collaboratively in a team environment.
• Strong problem-solving and analytical skills.
• Eligible to work in the UK.

#LI-JJG

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are theminimum core benefitsyou'll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to'buy'extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we'll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees'diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with . If you'd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as"protected characteristics") by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.