Credit Controller, London

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youâve got deep experience in commercial real estate, skilled trades, and technology, or youâre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

We are looking for Credit Controller for our UK Finance business line.

About JLL
Weâre JLL. Weâre a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.
If youâre looking to step up your career, JLL is the perfect professional home. At JLL, youâll have a chance to innovate with the worldâs leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. Youâll also make long-lasting professional connections through sharing different perspectives, and youâll be inspired by the best. Weâre focused on opportunity and want to help you make the most of yours. Achieve your ambitions â join us at JLL!

What this job involves
This role requires a hands-on individual who is motivated
Responsible for own region/group within JLL
Meet cash and debtor targets set by Business
Ensure that debts are paid in a timely manner â complying with set credit terms
Chase overdue invoices by telephone, email, and letters within agreed timescales
Work under own initiative with little guidance
Maintain accurate records of all chasing activity
Monitor disputes with the business/clients to ensure resolved in a timely manner
Respond promptly to internal/external clientsâ requests
Work closely with the Business, lead regular debt reviews, and provide updated reports - weekly
Recommend write offs
Recommend legal action
Identify and highlight high risk debtors
Work closely with the Accounts Receivable team (JLL shared service centre)
Provide ad hoc updates/reporting where required
Build and maintain relationships with internal/external clients, at all levels

Sound like you? To apply you need to be / have:
Minimum 2 yearsâ experience
Ideally studying or desire to study towards CICM qualification
Excellent written and verbal communication
Intermediate/advanced MS Office skills, particularly Excel
The ability to work in a team and individually
Sound decision making
Good attention to detail, and organised
Time management
Work under pressure and to deadlines
Confident individual
Property/Professional Services background preferred-but not essential

Every day is different, and in all these activities, weâd encourage you to show your ingenuity.
Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.
We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.
JLL Ltd is a Living Wage accredited business, as we believe a fair dayâs work deserves a fair days pay. To find out more about our Living Wage accreditation please go here

What you can expect from us
Youâll join an entrepreneurial, inclusive culture. One where we succeed together â across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...
Apply today at jll.com/careers.
If this job description resonates with you, we encourage you to apply even if you donât meet all of the requirements below. Weâre interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL â

Weâre JLLâa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thatâs why weâre committed to our purpose to shape the future of real estate for a better world. Weâre using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and weâre honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where weâre headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.