Waking Night- Care Assistant, Cramlington

The Waking Night-Care Assistant role at Heritage Healthcare involves providing high-quality healthcare and support to our clients during night hours. The main aim is to ensure clients' safety, well-being, and comfort throughout the night. This is an essential position that plays a crucial part in the continuum of care, contributing to the overall patient experience.

• Provide expert assistance to the elderly, individuals with disabilities, convalescents, or other patients who require help during night-time.
• Deliver direct personal care including dressing, washing, feeding and other daily living activities according to care plans or under direction of nursing staff.
• Ensure the safety of our clients by closely monitoring their health conditions and activities during the night.
• Administer medication based on the provided care plan and record any changes in clients' health condition.
• Handle emergencies such as medical, fire, and security efficiently and in accordance with established protocol.
• Offer reassurance and companionship during the night, responding to any needs or concerns promptly and compassionately.
• Perform light housekeeping duties such as tidying common areas and clients' rooms, laundry, and preparing light meals.
• Promote dignity, privacy, and independence of all the clients at all times.

• A minimum of NVQ Level 2 in Health and Social Care or equivalent is required.
• Previous experience in a similar role within a care home, home care, or any other health facility is preferred.
• Understanding of Health and Safety regulations, care standards and safeguarding principles.
• Sound judgement, initiative, and problem‑solving abilities.
• Exceptional teamwork skills and a compassionate nature.
• A clean DBS record and valid driver's license are mandatory.
• Possess excellent verbal and written communication skills in English.

• Comprehensive training and continuous development opportunities to enhance your skills and career progression.
• Competitive salary package including holiday pay and night duty premiums.
• Favourable working hours that maintain your work‑life balance.
• Free uniforms and personal protective equipment.
• Employee recognition programmes, rewards for years of service, and staff appreciation events.

At Heritage Healthcare, we strive to create a supportive and rewarding work environment. We welcome like-minded professionals who share our commitment to delivering exceptional care to join our team.