Sales Executive - Volvo: Harwoods Group, Crawley

Sales Executive benefits package at Crawley Volvo

Job Benefits

· Basic Salary of £23,100 per year

· 25 days annual leave + Bank Holidays.

· Company pension scheme

· Employee referral programme

· Working Pattern and applicable rotas

· Annual bonus potential

· Company Car

· Manufacturer training

· Harwoods Academy

JOB PURPOSE

The role of the Sales Executive is to:

• Sell the manufacturer range of new and used car products meeting agreed sales volumes.

Department/Business/Location: Sales

Reports to: Sales Manager

Direct Reports: N/A

KEY RESPONSIBILITIES

• This Job Description is not contractual, and the content may be updated at any time.
• Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
• Understanding of manufacturer mystery shopping criteria and ability to apply this knowledge when dealing with customers.
• Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard. To include the display of manufacturer vehicles.
• Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Through the effective use of a follow up process, maintain regular contact with all new and existing customers to ensure relationships are maintained for potential (repeat) business.
• Actively convey the culture of putting customers first by means of TCF at all times.
• Maximise sales opportunities by offering finance solutions to customers, as well as always adhering to the FCA guidelines with regard to portraying financial information and regulated activities.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls includingintroducing customers to the aftersales department.
• To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on and off site promotions run by the department.
• Carry out accurate appraisals of all vehicles offered for part exchange.

Skills & Requirements

Essential

• Full UK driving licence.
• Smart appearance.
• Competency in numeracy, literacy and IT.

Desirable

• Relevant product knowledge.

Experience

Essential

• Must have a minimum of 12 months car sales experience.

The Harwoods Way

Since 1931, Harwoods Grouphas been a family-owned, values-led automotive retailerrepresenting some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers

• We challenge ourselves to grow & improve
• We grab responsibility
• We run in the same direction as one team
• We inject energy and fun into our work

We’re proud to partner with Bentley, McLaren, Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleaguescontinues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progressionthrough our Harwoods Academyand a range of training and development programmesfrom onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

We demand the best for our colleagues and our customers, and look forward to your application at

Benefits

Company Car Company Pension Referral scheme