Facilities Manager, Croydon

You'll lead and manage the on-site maintenance team, delegating and supervising daily operations, ensuring all statutory obligations are met, and that planned preventative maintenance and remedial works are completed to the required standard.

• Lead the maintenance team, delegating and supervising daily operations
• Oversee inspections, repairs, and general upkeep of apartments and communal areas
• Ensure statutory obligations and compliance requirements are met
• Manage planned preventative maintenance (PPMs) and remedial works
• Oversee all resident-reported maintenance, ensuring timely and high-quality resolution
• Maintain accurate records and documentation of all maintenance activity
• Deliver exceptional customer service and create a safe, well-maintained environment for residents

• Proven experience in a facilities or maintenance management role
• Strong customer service skills in a resident-facing environment
• Excellent written and spoken English
• Strong IT skills including MS Word, Excel, and Outlook
• Excellent relationship-building skills with both residents and team members
• Organised, efficient, and an excellent communicator
• Professional, approachable, and able to lead with integrity
• A proactive and collaborative team player