RF-2602-29 - Cleaning Operative, Derry/Londonderry

Location

Derry/Londonderry - Radius Daisy Hill Court

About the Company

Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. We are customer-focused, fun, family-oriented and believe people are our greatest asset.

We value: Do the right thing, Have fun & grow together, Take pride in what you do.

Job Title

Cleaning Operative

Working Pattern

• 17 hours per week
• Monday to Friday
• 3 days a week

Rewards

• 20 days annual leave (pro rata)
• Company Pension Scheme
• Employee Assistance Program to support your health & wellbeing
• Financial Education / Financial wellbeing advisory service
• Company Events

The Role

• Providing the highest level of housekeeping/cellining service within your area of responsibility in line with the client’s specifications
• Respond positively, politely and promptly to all customer requirements and carry out your duties in a professional and courteous manner
• Provide a range of general cleaning services to include offices/meeting rooms, toilets/showers, laboratories and amenity areas site-wide
• Ensure all stocks are replenished in your area of responsibility
• Ensure regular checks are carried out to the equipment/machines used during hours of work and that all equipment is left clean and in good working order at the end of your shift
• Participate in the Health and Safety Policy of the company and report any dangers, near misses or hazards you encounter
• Comply with all Health, Safety & Hygiene standards
• Comply with all HACCP regulations as necessary
• Report defective equipment / utensils / work and floor surfaces or any other Health and Safety issues to your Line Manager
• Ensure all suggestions, comments or complaints are reported to the Line Manager

The Person

• Exceptional customer service skills
• Strong attention to detail
• NVQ/SVQ Level One in Cleaning Building Interiors an advantage
• Previous work experience in customer service employment
• Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customer on a day-to-day basis

Equal Opportunity

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Due to the number of applicants Mount Charles receives, we only respond to short-listed applicants. If you have not been contacted within six weeks of the closing date, you have not been selected for interview.

Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. The Access NI Code of Practice is available upon request.

Mount Charles Group has a policy on recruiting ex-offenders, a copy of which can be provided upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

Great People - Great Service - Great Future