United Kingdom

Veterinary Receptionist, Didcot

Veterinary Receptionist, Didcot
Description
Overview

Join to apply for the Veterinary Receptionist role at IVC Evidensia in Wantage, England. This is a 1-year fixed-term contract in a dynamic, animal-focused environment.

Role includes reception duties at Wantage surgery with occasional shifts at Abingdon, Didcot, and Wallingford. A reliable vehicle is essential due to travel between sites.

Responsibilities
  • Managing front-of-house operations and greeting clients and their pets warmly and professionally
  • Scheduling appointments, processing prescriptions, and assisting with medication dispensing
  • Maintaining accurate patient records and preparing documentation for veterinary staff
  • Supporting clinical staff as needed and ensuring cleanliness and stock levels in clinical and waiting areas
  • Handling payments, daily banking, client inquiries, insurance paperwork, and placing orders in line with protocols
  • Taking on sole charge duties when required and performing general administrative tasks
  • Registering new clients and communicating our services with confidence
About Us

As part of Abivale (a division of IVC), you’ll join a supportive and friendly team dedicated to animal welfare. We’re committed to your professional development and personal growth in a rewarding work environment.

Skills & qualities
  • Ability to thrive in a busy, fast-paced environment with a positive attitude
  • Strong communication skills and confidence in explaining our services
  • Proficiency with IT tools including Excel, social media, and Outlook
  • Empathy, kindness, and the ability to stay calm and helpful under pressure
  • Comfortable working independently, in pairs, or small teams
  • Confident animal-handling skills
  • Initiative, energy, and a proactive approach
  • A clean, current driving license and access to your own vehicle
Shift pattern

You will work a variety of shifts covering 32 hours per week, between 7:30 AM and 7:00 PM, Monday to Friday, with weekend and bank holiday shifts on a rota basis.

Benefits
  • 6.6 weeks annual leave
  • Additional annual leave for your birthday
  • Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
  • Cycle to work scheme
  • Wellbeing initiatives
  • Non-accidental injury support
  • Learning and development opportunities via the IVC Evidensia Academy
  • Pawsome Benefits with discounts and cashback
  • Pension scheme
  • Discounted staff pet care
Employment details
  • Employment type: Full-time
  • Seniority level: Entry level
  • Job function: Health Care Provider
  • Industries: Veterinary Services

Referrals increase your chances of interviewing at IVC Evidensia.

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