Installation Project Coordinator, East Hagbourne

Job Title: Installation Project Coordinator

Location: Based in Didcot with travel across the UK and Ireland

Salary: £40,000 - £45,000 per annum

About the role

We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage.

This is a varied, hands‑on role combining project coordination, technical understanding, customer engagement, and continuous improvement.

Key Responsibilities

• Project Coordination
  • Coordinate installation projects from enquiry through to completion
  • Act as a key point of contact for customers and end users
  • Coordinate effectively with internal teams and international colleagues to ensure smooth delivery
• Site Surveys & Planning
  • Plan and conduct installation site surveys across the UK and Ireland
  • Assess site readiness and ensure health & safety requirements are met
  • Identify and coordinate any additional project requirements with stakeholders
• Method Statements & Documentation
  • Produce site‑specific method statements and risk assessments using company templates to ensure that local and national regulations are met.
  • Ensure that stakeholders are kept fully informed of site‑specific requirements and are kept updated on any plan changes.
• Customer Service
  • Maintain and develop strong relationships with customer project managers
  • Deliver clear updates and ensure high levels of customer satisfaction
  • Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well‑structured report for the customer
• Team Support & Training
  • Support scheduling and planning for Installation Technicians
  • Assist with onboarding of new technicians
• Business Development
  • Identify opportunities for additional services
  • Support preparation of quotations for additional or ad‑hoc work

What we're looking for Essential

• Strong communication and customer service skills
• Excellent organisational and time management abilities
• Strong understanding of relevant safe working methods and regulatory requirements
• Analytical mindset with good IT skills
• Ability to work independently and as part of a team
• Relevant background with strong practical skills
• Team leadership or supervisory experience

Desirable

• Appointed Person qualification
• Experience with crane deliveries and rigging
• Experience installing medical equipment

Additional Information

This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards.

Company Benefits

• Uniform and PPE provided
• Increasing holiday entitlement with length of service
• Internal and external training provided
• Free onsite parking and convenient local amenities
• Overtime opportunities

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