Customer Service Advisor (Danish), Tower Hamlets

Based in Canary Wharf, my client is looking to recruit a Danish Speaking Customer Service Advisor to join the busy team.

Training is completed I the office and then it will move to a hybrid working model.

Hours: 40 hours between 8am to 6pm Monday to Friday

Salary: £28,120 - £29,948 per annum  

Location : Canary Wharf – Hybrid working

This is a hybrid role.

Responsibilities:

• Handle incoming calls for both sales and service calls
• Handle service requests in the applications system supplied by the client
• Generate sales through understanding customer needs and creating desire
• Cancel, modify or confirm holidays already sold
• Upsell additional products, services and extended stays

Person Spec:

• Fluent in Danish and English
• Excellent customer service
• Have a willing to help and resolve queries

We are an equal opportunity employer and select staff on merit, irrespective of age, disability, gender reassignment, marriage & civil partnership, race, sex, sexual orientation, religion or belief.

Refresh Recruitment Limited does not presently hold a Sponsorship License and while this status is reviewed regularly there is no present proposal to apply for such a License