Volunteering Development Coordinator, Balloch

The Vacancy

Introduction

Are you passionate about empowering teams and shaping outstanding volunteer experiences? This is a fantastic opportunity to play a key role in transforming and strengthening how CHAS teams work with volunteers across in Robin House and across our outreach services.

About You

To be successful in this role, you will have skill and experience in the following areas:

• Experience supporting teams who manage volunteers and an understanding of good volunteer practice.
• Strong coaching or training skills, with the confidence to guide colleagues through new processes and change.
• Experience implementing or embedding operational processes across multiple teams or sites.
• Excellent relationship‑building skills and the ability to collaborate with a wide range of colleagues.
• Confidence analysing volunteer‑related data and turning insights into clear actions.
• Strong planning and organisational skills, with the ability to juggle multiple priorities.

About CHAS

At CHAS, staff and volunteers work together as one team, united by our ambition to reach every family in Scotland living with the heart-breaking prognosis that their child is dying. Volunteers are central to our work. With a 3:1 ratio of volunteers to staff, they enable us to deliver our care, compassion and service at scale.

AsVolunteering Development Coordinator, you will help ensure volunteers continue to have an exceptional experience as CHAS evolves its approach, empowering teams across the organisation to confidently manage and support their own volunteer communities.

We offer

• Flexible Working:This role is based on site at Robin House and we would ideally expect attendance onsite 3-4 days per week. Our teams work flexibly and in a hybrid manner so some flexibility in working hours is available with occasional home working supported, where possible. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you!
• Development Opportunities:exposure to volunteers and volunteer managers across a variety of teams and an opportunity to engage in continuous structured internal and external learning.
• Professional Growth:Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
• Comprehensive Benefits:Including generous annual leave policy (35 days inclusive of public holidays, rising to 40 days after 5yrs service) and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.

Further Information and How to Apply

If this sounds like you, we would love you to apply! Follow the link to answer a couple of questions and upload your CV or complete our full application form.

Further information about the role and benefits of working for CHAS can be found in the attached documents.

To arrange an informal chat about the position, please contact Emma Hanlon, Volunteering Development Manager, at

For any queries regarding the recruitment process, please contact our HR Team on 0131 444 3293 or by emailing .

This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG) check.

This role will be based in Robin House, ad hoc travel will be required to our other CHAS and partner sites for meetings and training,

Provisional interview date of 23 June

The Company