Spa Attendant, Alexandria

As Spa Assistant your scope will be to support and generally assist with the day-to-day operation of the Spa, primarily focused on the cleanliness and presentation of all areas, ensuring an exceptional first impression and experience for all Spa members and guests.

• Providing a warm personalised welcome and handling guest feedback and requests
• Following opening and closing checklists
• Regular walk rounds to maintain a high level of cleanliness and presentation throughout
• Checking and maintaining locker rooms, and replenishing spa guest amenities
• Cleaning and tidying all areas as necessary including toilets, showers, and changing areas
• Receipt of deliveries and management and allocation of laundry in and out
• Reporting maintenance issues
• Handling and storage of equipment and reporting faults
• Requisition and secure storage of cleaning chemicals and spa disposables
• General assistance to Spa reception and therapy team

• Experience of working in customer service, hospitality or the spa industry preferred.
• Ability to quickly build excellent working relationships and a flexible approach to work.
• Excellent communication and interpersonal skills.
• Basic IT skills and ability to use hand-held technology.

• Free meals when on duty, in our team cafes.
• Pension scheme and Wagestream financial services.
• Long service awards with high street shopping vouchers and overnight stays.
• Enhanced holidays with long service.
• Free Leisure Club Membership, with friends and family discounts.
• Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline.
• On-site discounts on Cameron House and Cameron Lodges accommodation, 50% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema tickets and retail products.
• Lifeworks App – discounts on everyday purchases.
• Supplier and local business discounts, eg Sealy Mattresses and selected Lomond Shores retailers.
• Free parking.
• Fully funded, work-based training and development, including apprenticeships, structured work experience, supported scholarships, graduate programmes, specialist craft training and formal qualifications up to HND and Degree level.